Privacy policy
Japan Metal Horse Co., Ltd. (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “the Service”).
Article 1 (Personal Information)
“Personal Information” refers to “personal information” as defined under the Act on the Protection of Personal Information, and means information relating to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained therein, as well as data related to appearance, fingerprints, voiceprints, and health insurance card insurer numbers that can identify a specific individual by itself (personally identifiable information).
Article 2 (Method of Collecting Personal Information)
The Company may ask users for personal information such as name, date of birth, address, telephone number, email address, bank account number, and credit card number when registering for use. In addition, the Company may collect transaction records and payment-related information containing users’ personal information from partners (including information providers, advertisers, and ad distribution partners; hereinafter referred to as “Partners”) with whom users have conducted transactions.
Article 3 (Purpose of Collecting and Using Personal Information)
To provide and operate the Company’s services
To respond to inquiries from users (including identity verification)
To send emails regarding new features, updates, campaigns of the services being used, and information about other services provided by the Company
To contact users as necessary regarding maintenance or important notices
To identify users who violate the Terms of Service or attempt to use the service for fraudulent or improper purposes and refuse their use
To allow users to view, modify, delete, and review the usage status of their registered information
To bill users for usage fees in paid services
For purposes incidental to the above purposes of use
Article 4 (Change of Purpose of Use)
The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose after the change is related to the purpose before the change.
If the purpose of use is changed, the Company shall notify users or publicly announce the changed purpose on this website by a method prescribed by the Company.
Article 5 (Provision of Personal Information to Third Parties)
The Company will not provide personal information to third parties without obtaining prior consent from users, except in the following cases or as permitted by laws and regulations, including the Act on the Protection of Personal Information.
When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the individual’s consent
When it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the individual’s consent
When it is necessary to cooperate with national or local government agencies or those entrusted by them in performing duties prescribed by law, and obtaining consent may hinder the performance of such duties
When the Company has notified or publicly announced the following matters in advance and has submitted a notification to the Personal Information Protection Commission:
That the purpose of use includes provision to third parties
The items of data provided to third parties
The means or methods of provision to third parties
The ability to stop provision of personal information to third parties upon request from the individual
The method for accepting such requests
Notwithstanding the above, the following cases shall not be considered provision to third parties:
When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
When personal information is provided due to succession of business through merger or other reasons
When personal information is jointly used with specific parties and the Company has notified the individual in advance or made it easily accessible, including the items of personal information jointly used, the scope of joint users, the purpose of use, and the name or title of the party responsible for managing the personal information
Article 6 (Disclosure of Personal Information)
When the Company is requested by an individual to disclose personal information, the Company shall disclose it without delay. However, if disclosure falls under any of the following cases, all or part of the information may not be disclosed, and the Company will notify the individual without delay of such decision.
When disclosure may harm the life, body, property, or other rights and interests of the individual or a third party
When disclosure may significantly hinder the proper execution of the Company’s business
When disclosure would violate laws or regulations
Notwithstanding the above, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.
Article 7 (Correction and Deletion of Personal Information)
Users may request correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) of their personal information held by the Company if it is incorrect, in accordance with procedures established by the Company.
If the Company determines that it is necessary to respond to such a request, it shall promptly carry out the Correction, etc.
The Company shall promptly notify the user when it has made the Correction, etc., or when it has decided not to do so.
Article 8 (Suspension of Use of Personal Information, etc.)
If the Company is requested by an individual to suspend or delete personal information on the grounds that it is being handled beyond the scope of the purpose of use or was obtained by improper means, the Company shall promptly conduct the necessary investigation.
Based on the results of the investigation, if the Company determines that it is necessary to comply with the request, it shall promptly suspend or delete the use of the personal information.
The Company shall promptly notify the user when it has taken such measures or when it has decided not to do so.
Notwithstanding the above, if suspension or deletion would require excessive costs or is otherwise difficult, and alternative measures can be taken to protect the user’s rights and interests, such alternative measures shall be taken.
Article 9 (Changes to the Privacy Policy)
The contents of this Policy may be changed without notifying users, except as otherwise provided by laws or this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect when posted on this website.
Article 10 (Contact Information)
Address: 4F Osaka Mitsui Bussan Building, 2-3-33 Nakanoshima, Kita-ku, Osaka 530-0005, Japan
Company Name: Japan Metal Horse Co., Ltd.
Contact: (TEL) +81-6-6229-4546 (Weekdays 10:00–18:00, excluding Saturdays, Sundays, national holidays, and year-end/New Year holidays)
Email: tsunagodinfo@tsunagod.jp